Frequently Asked Questions

 

Here you can find common questions asked by our customers.  If you do not find the answer you are searching for, please contact us and we can assist you a.s.a.p.

What types of payment do you accept?
We accept cash and Visa/Master debit or credit card.  We also accept most Insurance and Motorclubs, please contact Us to find out if we can accept your Insurance or Motorclub.  We do not accept personal checks.  If you are a business and would like to pay with a check, please contact us.

Some Insurances and Motorclubs we accept:  Statefarm, Allstate, USAC, Road America, Asurion, Signature and more.

What is a vehicle lien sale?
A tow lien which is a lien on a car that was towed by a public agency or by a private property owner and the vehicle's owners failed to pay for the towing and storage. The company then will lien the car to dispose of vehicle in impound and attempt to recoup any money owed for services.  The lien begins processing three days after the vehicle has been impounded.  The vehicle may then be sold after the lien has cleared after about 31 days.

What do I need in order to pick up my impounded vehicle?
Please visit our About Us page and read our policy information.

What are your towing rates?
Our towing rates vary depending on vehicle and location.  For a quote, please contact us.